The Royal Surakarta Heritage - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 844 reviews

The Royal Surakarta Heritage - MGallery - Image 1
The Royal Surakarta Heritage - MGallery - Image 2
The Royal Surakarta Heritage - MGallery - Image 3
The Royal Surakarta Heritage - MGallery - Image 4

Description

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

The Royal Surakarta Heritage - MGallery

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  844 reviews

TripAdvisor Rating  4.5/5  1,388 reviews

Certificate of excellence 2023

Coming back after so many years.

TripAdvisor rating 4.0/5

SK-S2018inSH Families - TripAdvisor review

The friendliness of the service is still the same reason why I decided to stay in this hotel again. From the check in experience to breakfast team, smiles and courtesy never leave their face. Slight note to tell: cleanliness of the room and food quality need to be improved. Thank you for Taufik in the breakfast restaurant who always has the sense of hospitality and attention to details. Happy to be back in this hotel.

Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Much said for a 5-star hotel

Customer review rating 2.5/5

A. Families - Confirmed reviews ALL

A major renovation is needed for "Keraton's Hotel". It would be a shame for highly expected hotels to have leaks in their showers, torn-out curtains, creepy ambiance due to low lighting, and so few menu variations for breakfast.

Dear Mr/Mrs .ZHAFRANY A., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Personal review

TripAdvisor rating 5.0/5

Vacation64457057006 TripAdvisor review

Always amazed with the services which provided by the hotel. My room got upgraded one level above and its free also the waitress at hotel restaurant were kind and polite. The fav food is nasi goreng. Definitely will comeback soon. Thanks!!!

Bapak /Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - MGallery Collection. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

2 nights business stays

TripAdvisor rating 3.0/5

AksanHabib Business - TripAdvisor review

unfortunately, the hotel was below my expectation. the room was not cold enough, the food is slightly below the average with lack of choices. it is not an old hotel but the feeling that the hotel is worn out is obvious. i know that this is a recommended hotel for traveller to Solo, so you actually has a good opportunity to improve the services.

Dear Mr.Aksan, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.0/5

M. H. Business - Confirmed reviews ALL

Good

Dear Mr.H. M., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 370 reviews 8.6/10 Location
  • 919 reviews 7.3/10 Room
  • 868 reviews 9/10 Service
  • 18 reviews 5.2/10 WiFi
  • 384 reviews 7.4/10 Cleanliness
  • 303 reviews 8.1/10 Breakfast
  • 119 reviews 8.7/10 Value
  • 46 reviews 3.3/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Solo